Edit or cancel an appointment

Both start the same way: open the appointment from your calendar, the Dashboard or the Activity tab.

Edit an appointment

1. Tap the appointment, then tap Edit Appointment.
2. Change the date, time, Duration, Session Type, Location or Notes (Optional). It’s the same form you used to book it.
3. Tap Save.

If you change the date or time, the client gets a text with the new time. Texts for appointments you booked follow Notify clients when I book for them in Settings › Notifications.

Repeating appointments

If the appointment is part of a series and you change when it happens, Apply changes to asks how far the change goes:

• This appointment only
• This and following appointments
• Entire series

Cancel an appointment

1. Tap the appointment, then tap Cancel Appointment.
2. Tap Yes, Cancel. Tap No to keep it.
3. For a repeating appointment, choose This appointment only, This and following appointments or Entire series. Keep appointment backs out.

Caution

Cancelling texts the client that the appointment is cancelled. A client who booked themselves is always told. For one you booked, the text follows Notify clients when I book for them in Settings › Notifications. You can’t undo a cancel. To get the time back on the calendar, book a new appointment.

Cancel Appointment isn’t shown once an appointment is completed, cancelled, declined or marked no-show.

Related

• Book an appointment
• How clients reschedule or cancel